Empower Yourself: Regaining Access to Your FSCJ Account
Facing a locked account due to an incorrect password can be a frustrating experience. However, at the FSCJ Technical Service Desk, we believe in empowering our users to regain access to their accounts independently. In this blog post, we'll guide you through a user-friendly process to unlock your account and ensure its security.
How to Regain Access to Your FSCJ Account:
Start with "Forgot Password": If you discover that your account is locked, the solution is just a few clicks away. Begin by clicking on the "Forgot Password" option.
Enter Your User ID: On the following page, you will be prompted to enter your User ID. This step ensures that you are the rightful account holder.
Two-Factor Authentication: You will then be prompted you to verify your identity through Two-Factor Authentication. This additional layer of protection safeguards your account against unauthorized access.
Reset Your Password: Once your identity is confirmed, you can proceed to reset your password. After completing this step, you will immediately regain access to your FSCJ account.
By following this simple procedure, you not only regain access to your account but also actively participate in enhancing its security. Additionally, it significantly reduces the need for password reset calls, saving you time and effort.
Unsure About Your User ID? No Worries!
If you're unsure about your User ID, locating it is a breeze. Visit our Password Portal page and click Recover Student User ID. Our user-friendly interface makes it easy to retrieve the information you need.
An Important Update: Mandatory 2FA Implementation
Two-Factor Authentication (2FA) is now mandatory for all users, including students. This extra layer of protection acts as your shield against unauthorized access, ensuring the utmost security for your FSCJ account. Prior to this date, there was a grace period from when a student created their account and when they were required to enroll in two-factor authentication. This was causing more students to require assistance resetting their passwords, so we have improved the process and the security for all users in this change.
