Implementation of New Payment Stations (Meridian Payment Kiosks)
Implementation of New Payment Stations
Equifax’s The Work Number Project for Employment and Income Verification
All Income and Employment Verification can be done directly via the Equifax website, both external companies and employees.
2024 Audio/Visual Refresh
To provide our students with the best possible learning environment, IT strives to refresh audio-visual equipment on a 5-year lifecycle. The following rooms have been identified as needing their audio-visual equipment refreshed this year.
JIRA and Confluence Migration to the Cloud
The migration of JIRA and Confluence from on-prem to the cloud is being driven by the fact that the vendor that creates these products is ending support on the versions we utilize internally. With that said, migrating to the cloud reduces the management overhead of keeping these applications up to date, and should provide increased reliability for the applications.
Cohesity Enterprise Backup and Recovery Replacing NetBackup
Cohesity will provide a state-of-the-art backup and recovery solution with the added benefit of Cloud based immutable backup images and threat monitoring to aid prevention or mitigation of cyber-attacks.
Data Center Network Access Control
Network segmentation is done by logically and virtually isolating access to data center applications, information, and services. Source, destination, and service protocols are restricted by sets of technology to further secure the data center environment.
Transition to Simple Syllabus
Following a thorough evaluation of alternative approaches to FSCJ’s internally developed syllabus tool, the Blue Wave Syllabus Builder, a recommendation was endorsed for adopting “Simple Syllabus “as the College’s supported solution. This project will implement the tool through three concurrent pathways: the Buildout Pathway, the Technical Pathway, and the Training Pathway. Once the implementation phase concludes, the project’s emphasis will pivot towards addressing the requirements of the diverse departments and templates, facilitating training sessions, and transitioning users to the newly adopted tool.
Reduce Password Reset Requests
Over the next year, a statistical analysis will be conducted to identify and address any barriers that may impede students, staff, and employees from successfully resetting their passwords.
New Technical Support Website
The Technical Service Desk is excited to announce that a new Help Desk website and ticketing system will be available on March 1. These changes are based on feedback that our current site (help.fscj.edu) has a lot of information and may be confusing to first-time users, especially when trying to decide if they should Submit A Request or Submit A Ticket.
FLUID: A New myFSCJ User Experience
Update myFSCJ with a new interface for a better user experience.